Privacy Policy

Who We Are

Tohfaco is a premium personalised gifting brand based in Udaipur, Rajasthan, India. Our website address is: https://tohfaco.com/. We are committed to protecting your personal data and respecting your privacy.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Name, email address, phone number
• Shipping and billing address
• Order history and product preferences
• Personalisation details you provide (names, messages, photos for gifts)
• Payment information (processed securely — we do not store card details)
• IP address and browser type (for analytics and security)

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Personalising your gifts as per your instructions
• Responding to your customer service enquiries
• Sending promotional offers and updates (only if you opted in)
• Improving our website and services
• Complying with legal obligations

Sharing Your Information

We do not sell your personal information to third parties. We may share your data with:

• Courier & logistics partners — to deliver your orders
• Payment processors — for secure transaction processing
• Analytics providers — like Google Analytics (anonymised)
• Legal authorities — if required by law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember items in your cart
• Keep you logged in
• Understand how visitors use our website
• Show relevant content and offers

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant authority

To exercise any of these rights, please contact us at: mayank.aka.jack@gmail.com

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We recommend reviewing this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Email: mayank.aka.jack@gmail.com
• Phone: +91704185080
• Address: Udaipur, Rajasthan, India